Privacy Policy

Compliance with Privacy Laws

Warrior Health complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and all other applicable provincial privacy legislation. We adhere to industry best practices to ensure that your personal information is collected, stored, and used responsibly.

Collection of Personal Information

• Minimal Collection:

  This platform has been designed to avoid collecting personal information to ensure anonymity and privacy. If at any point personal information is requested, we ask for the necessary for you to register for or enquire about our services—typically your name, address, email, and general contact details.

• Explicit Consent:

  Any additional information required for participation in our programs will be collected only with your explicit, informed consent.

• Optional Demographics:

  We may ask for demographic details such as occupation, marital status, or gender. Participation in these queries is always voluntary, and the information is anonymized.

Use of Your Personal Information

Your personal information is used solely for the following purposes:

• Service Delivery:

  To contact you, provide information about our programs and services, and facilitate your registration and participation.

• Third-Party Integrations:

  If we engage third-party service providers (e.g., for 24/7 support or training services), we disclose only the necessary information, ensuring that these partners adhere to the same strict privacy and security standards.

• Operational Improvements:

  We may use aggregated and anonymized data for internal evaluation and to enhance our service offerings, ensuring that individual identities remain confidential.

• Communications:

  With your consent, we may send you updates on our activities, fundraise, or notify you about service improvements. You will always have the option to opt out of such communications.

Warrior Health does not sell or distribute your personal information to any third party beyond what is necessary for the above purposes.

Anonymity and Confidentiality

• Anonymity as a Core Principle:

  Our platform is designed to provide anonymous and confidential support. We do not share personal information with Public Safety Organizations or any external entities.

• User Responsibility:

  Users are responsible for safeguarding their own login credentials. Sharing login information or allowing unauthorized access may compromise your confidentiality.

Security of Your Personal Information

• Industry-Standard Protection:

  Your information is stored electronically on industry-standard servers that employ robust security software and protocols to prevent unauthorized access.

• Encryption and Secure Storage:

  All data is encrypted both in transit and at rest. Our servers are located exclusively in Canada.

• Acknowledgement of Internet Risks:

  While we take every precaution, complete security over the Internet cannot be guaranteed. By using our platform, you acknowledge that there is a residual risk of unauthorized access.

Data Retention and Secure Destruction

• Retention Policy:

  We retain your personal information only for as long as it is necessary for the purposes described in this Policy or as required by law.

• Secure Destruction:

  Once your information is no longer needed, it is destroyed through secure and compliant methods.

Your Rights and Contact Information

• Access and Corrections:

  You have the right to access your personal information, request corrections, or ask for the deletion of your data in accordance with PIPEDA regulations.

• Contact Us:

  For any privacy-related inquiries or requests regarding your personal data, please email us at privacy@woundedwarriors.ca We will respond to all inquiries within 14 days.